Refund Policy
Last updated August 2026
We would rather you stayed because the product works than because a refund was hard to get.
Monthly and annual plans
Cancel any time from your profile — billing stops immediately and access runs to the end of the period you have already paid for. Partial months are not refunded once a period has started, except where local consumer law requires it.
First-time subscribers
If the platform is not what you expected, contact us within 14 days of your first payment and we will refund it in full, no questions asked. This applies once per customer.
Lifetime memberships
Lifetime seats are refundable within 14 days of purchase. After that the seat is yours permanently and the payment is final, since the seat is removed from a limited pool.
Billing errors
Duplicate charges, charges after a cancellation, or any other billing mistake are refunded in full whenever they are reported.
How to request one
Ask through the in-app assistant or the community forum with the email on your account. Approved refunds are returned to the original payment method, typically within 5–10 business days.